Total & Permanent Disability (TPD) Claims

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Total & Permanent Disability (TPD) Claims

Unable to work due to injury or medical condition? You may be entitled to make a TPD Insurance claim via your Super.

Compensation for TPD differs from other types of cases because the payout is based on a pre-determined amount set in the policy and does not involve negotiating a settlement. It is usually paid in the form of a lump sum to you, or a person you have nominated (i.e. a spouse or child) in the event of your death.

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No risks or upfront costs with our ‘No Win. No Risk. No Catch’ promise.

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Free initial advice over the phone with our Principal. Available 7 days a week.

Queensland wide service

All Queensland regions serviced from our Brisbane City & Gold Coast offices.

No Obligation Home Visits

We offer no obligation home visits to explain the claims process.

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TPD claims process

Obtain Medical & Work Records

We need to obtain authorities to access your medical records and employment history. We can then obtain these on your behalf.

Independant Medical Report

We will arrange a medical report from an independent medical examiner who can provide an expert, in-depth report and assessment.

Build Case & Apply for Claim

We will present the best argument for entitlement as we understand the complexities of the policy and include all supporting evidence.

Nothing to Pay Unless We Win

Once a claim is approved by your Super insurance provider, we aim to secure and process payments as soon as possible

Common TPD claim questions

Am I eligible to claim?

When can check if you meet the required conditions. However, you will need to meet these basic criteria;

  1. Unable to work again due to illness or injury
  2. Had paid employment previously
  3. Have an active Super account with TPD insurance (most do)
How long will it take?

We can typically fast track claims within 6-9 months. This compares to an average time of 18 months for self-managed claims. TPD claims can be complex and TPD insurers may give you the run around if you manage a claim yourself.

How much will it cost?

We offer a ‘No Win. No Fee. No Catch’ promise, which means there are no upfront costs and you will never be left out of pocket. Fees are calculated on the amount of work done & will be explained before matter is opened.

How much money will I get?

The compensation amount will be based on the TPD benefit for your Super account, e.g. $100,000. TPD is an insurance benefit and is separate to your main Super balance. You can check your TPD benefit figure on your Super statement on by calling your fund company such as SunSuper. We can also help you get this figure.


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